Returns & Exchanges

At ONNO T-Shirt Co., we want you to love your sustainable apparel, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your organic cotton or bamboo tee doesn't fit perfectly, we are committed to making it right.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided through the portal to ensure easy tracking of your package.

3

Package Your Items

Place your items in their original packaging or a secure mailer, attach the shipping label, and drop it off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned goods, we will process your refund to your original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing